Privacy Policy

Your privacy matters to us. We’ve established a Privacy Policy to outline how we collect, use, disclose, transfer, and store your information. This Privacy Policy applies exclusively to Proski; any third-party website, links, or services connected to the Proski Website may have their own privacy policy that we do not manage. It is advisable to review our Privacy Policy whenever you visit our website to ensure understanding of how any personal information you provide will be used. Feel free to reach out if you have questions.

Consumer Data

We only collect personal information when you place an order, register as a user, subscribe to our mailing list, or contact us via our web-based email form.

When registering as a user, we’ll request your full name, email address, shipping and billing addresses, phone number, and credit card details. We may share only the necessary information with third parties involved in processing your order, such as the financial institution issuing your credit card and the shipping courier(s). Your personal information may also be used to send you marketing materials, and you can unsubscribe at any time.

Creating a ‘Wish List’ on our Website involves providing your name, email address, credit card information, billing and shipping address, phone number, password, and product preferences, all subject to the terms of this Privacy Policy.

Subscribing to our mailing list requires your full name, email address, and product preferences. You can unsubscribe by clicking on the link included in every email.

When you submit a question via email, we’ll request your full name, email address, and phone number, using this information solely to respond to your inquiries.

We do not share, sell, rent, or exchange your identifiable personal information with any third party without your permission, except to comply with applicable law or valid legal process.

Data

We collect website data for analysis and evaluation to improve our website, services, and products, enhancing and personalizing your shopping experience. This data is not associated with any other personal information.

When you visit the Proski Website, our servers automatically collect information sent by your browser. We use web analytics tools like Google Analytics and Google Adwords for non-personal information collection.

Privacy Policy Changes

Any changes to this Privacy Policy will be posted. We may modify this Policy at any time, with changes becoming effective immediately upon posting. We encourage you to review this document each time you visit our website.

Contacting us

For questions or if you believe your privacy has been breached, call us on (02) 4926 5177 or use our contact form, or via the email onlinesales@proski.com.au.

Security

We take precautions to protect your information. Sensitive information submitted via our website is encrypted using industry-leading SSL software. We do not store credit card information.

While on secure pages, the lock icon on the address bar shows encryption. Additionally, user information is restricted in our offices, with only necessary employees having access, using password-protected screensavers.

Servers storing personally identifiable information are kept in a secure environment.

For security inquiries, email admin@proski.com.au or call (02) 4926 5177.

Fraud

Proski reserves the right to report and prosecute actual and suspected credit card fraud. We may require further authorization, such as a telephone confirmation, and reserve the right to cancel, delay, or refuse to ship any order if fraud is suspected.

During the order process, we capture information for fraud prevention. If fraud is suspected, we may submit records to law enforcement and credit card companies for investigation and cooperate to prosecute offenders.