DRAKE Padded Wheelie Snowboard Bag

DRAKE Padded Wheelie Snowboard Bag

-Fully padded for ultimate protection
-Accessories Pocket
-Expandable pocket system
-Full length two-way zipper
-Adjustable/removable padded shoulder strap
-Carry handle

SWANY X-Cell II Ladies Glove

SWANY X-Cell II Ladies Glove

FEATURES

SHELL: Smooth Grain Leather Shield & Nubuck Leather with reinforced digitized palm
INSULATION: Tri-plex insulation system, Dryfinger II waterproof/breathable insert, Dyna-Therm lining
FEATURES: Uni-pull cuff, quick release strap, Rolled finger construction, Utility heat pocket, AquaGuard lock-down zipper, Swany leash

ENERGI Square boot bag

Strong fabric. Room for one pair of boots and a little space for a jacket ect. Studs on bottom of bag to avoid wear and tear. Vent holes and large zipped pocket. Shoulder strap.

XTM Predator Apres Boot

XTM Predator Apres Boot

The Predator is a warm, sturdy boot that features an easy velcro entry and a warm boa lining. Rated to -10 degrees the Predator is made from a durable, water resistant nylon outer, keeping your feet dry and warm in wet and cold conditions. Also available in ladies and kids sizes.

FEATURES
Nylon outer
Warm boa lining
Easy entry velro opening
Great snow play boot
Rated to -10

Returns and FAQ

Returns and FAQ

Find on this page our Returns and FAQ. You will find instructions on how to procced in several diferent cases and situations.

What is your return/exchange policy?

If, for whatever reason, you have made an incorrect purchase, we are happy to exchange this item or issue a store credit provided the items/s:

  • Provide proof of purchase.
  • Within 14 days of the purchase.
  • Item is still in it’s original condition with all packaging and tags still intact.
  • Gift Vouchers purchased in store or online are non-refundable.

We do not refund due to a change of mind, this policy is in accordance with Fair Trading NSW. If you would like further information please see the this link.

Faulty Goods

Faulty goods claims will be accepted with a valid proof of purchase for assessment by PROSKI then forwarded to the supplier within their respective warranty period. Please note warranty claims can take 4-8 weeks to process. PROSKI may decide to return the product to the manufacturers repair agent to determine the nature of the fault or problem.

PROSKI reserves the right to not offer a repair, refund or exchange where the item fault is as a result of misuse, normal wear and tear or neglect. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.

PROSKI has no control over manufacturer warranty periods, therefore, nor can we control repair periods and cannot advise what they will be. We will however do everything we can to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process.

In cases where you have returned goods directly to the manufacturer, PROSKI cannot be held accountable for repair periods or communication from the manufacturer.

Each manufacturer may have different warranty periods or service standards for faulty items, we have no control over the repairs or assessment process for warranty issues. Any items returned outside of the warranty period will generally incur a charge for the repair. For more information on your products warranty, please contact the brand directly.

How soon will my exchange/credit be processed?

Your exchange/credit will be processed within 7-10 working days from receipt of returned goods.

Can I return sale items?

Yes, in some cases we can exchange or issue a store credit if you have made an incorrect purchase of a sale item provided:

  • Provide proof of purchase
  • Within 7 days of the purchase
  • Item is still in it’s original condition with all packaging and tags still intact

What if I have lost my receipt?

It is the responsibility of the customer to provide the proof of purchase, likewise if the receipt is lost the only way we can recover this if a bank statement is provided.

Can I return online purchases?

Yes, if for whatever reason you have made an incorrect purchase on our online store, we can exchange or issue a store credit provided:

  • Provide proof of purchase
  • Within 14 days of receiving the purchase
  • Item is still in it’s original condition with all packaging and tags still intact
  • Gift Vouchers purchased in store or online are non-refundable

Please contact us via telephone or email as soon as possible if you intend to return an item(s).

The item(s) must be returned to PROSKI, 19 National Park St Newcastle West NSW 2302 AUSTRALIA via tracked Australia Post or courier with tracking or courier. Please advise us of the tracking number and enclose your email proof of purchase.

The product is not one in which a change of mind return is not available (see below)

Where an exchange is made due to customer change of mind you are required to pay for postage for the return of the item to PROSKI as well as the postage for the new item being sent to you. This also applies when ‘Free shipping‘ is in place.

If these requirements are not satisfied, PROSKI reserves the right to NOT offer an exchange or credit voucher.

When do you refund online purchases?

PROSKI will refund an item purchased online provided:

  • Provide email receipt
  • The product does not match the sample, photo*, or online description (*Please note appearance of colours may vary when photographed and viewed online)
  • The product is faulty: Please view our warranty process above.
  • The item is out of stock

PLEASE NOTE: Proski issues refunds using your original payment method. Therefore, Gift cards not redeemable for cash.

Proski reserves the right to correct errors and withdraw stock from sale. Proski sells all items online and in store, we update our online stock twice a week, therefore, some items may have been sold.

Security – is your site secure?

PROSKI takes security seriously. Consequently, we have the latest in security certificates and only use Paypal or Afterpay for your secure payments.

DO YOU DISTRIBUTE MY NAME AND ADDRESS TO ANY 3RD PARTY?

No (more details in our privacy policy.)

Payment methods

We accept Paypal and Afterpay for all orders.

How do I claim the TRS refund?

For all information regarding the TRS refund, please refer to following link: https://www.abf.gov.au/entering-and-leaving-australia/tourist-refund-scheme

Shipping

Shipping

Free shipping for orders over $100.

Free shipping for orders over $100. Enjoy some freeshipping this season. Save big on our wide selection of freeshipping for men, women and juniors across all store for Everything Snow Ski, Snowboard, Waterski and Wakeboard. Ski Gear and Accessories.

Our Free shipping policy is applicable only to orders within the Eastern states of Australia, ie. NSW, QLD, VIC. It does not apply to International orders. It also does not apply to select over-sized/bulky items and select items in our Clearance and Close-Out departments. These items may be marked on the product’s detail page and in the shopping cart. Free shipping can be applied when qualifying items are purchased in addition to specially marked.

While we strive to ship all expedited orders within 24-48 hours, occasionally situations beyond our control cause unexpected delays. However, if a problem arise, we will do our best to get you the item(s) you ordered as fast as possible.

Where do we ship to?

We ship within Australia or at our Standard shipping rate. (oversize items/bulky goods excluded) We also ship to New Zealand, please email for freight quote.

International orders

Proski charges additionally shipping to other countries according to costs less our standard shipping rate. Please contact us for a shipping calculation to your country.

Can I buy my goods online and have them sent to the store for me to collect?

Yes, you can collect your goods purchased onlineat our Newcastle store for your convenience. Just enter the store location in the delivery address area when placing your order.

19 NATIONAL PARK STREET,
NEWCASTLE WEST, NSW 2302
02 4926 5177
Fax 02 4929 3325
Email onlinesales@proski.com.au

The members of our team are snow and watersports enthusiasts, researching and sourcing products from all over the globe to ensure our stores offer you the latest and greatest equipment, along with knowledgeable first-hand experience and professional advice. If you have any questions about our shipping, contact us.

Privacy Policy

Privacy Policy

Privacy Policy

Understand our privacy policy. We value our customers and their privacy. We use personal information to ensure efficient processing of your order and identifying customers and their needs. Hence we don’t give, sell, or rent personal information to third-party unless we are legally required to do so or you authorize us.

Information Collection and Use

Our site’s registration requires users to give us information used to contact the customer in the event of difficulty when processing an order. For example, problems with credit card verification, product availability, etc. Also, users can choose to receive future mailings during the registration. Our site uses an order form for customers to request information, products, and services. 

Additionally, we collect and use financial information to bill the user for products and services, Proski uses PayPal and AfterPay to process the customer’s orders. Consequently, we do not store credit card numbers in our database. Proski assigns a customer ID number to customers to verify the user’s identity and for use as account numbers in our system.

Security

To reinforce ou privacy policy, our website employs a secure connection with the HTTPS protocol. Therefore, we ensure that the data is not readable from unwanted third party network users. Moreover, the secure connection uses encryption to transfer data between your browser and our server. Consequently increasing the level of security and preventing man-in-the-middle attacks. The HTTPS encryption protects against eavesdropping and tampering of the communication. Our SSL Certificate is provided by GoDaddy Australia.

While on a secure page, you should see the lock icon on the address bar of web browsers as “locked”. As opposed to un-locked, or open, when you are just “surfing”. Finally, if you have any questions about the security at our web site, please contact us sending an e-mail to onlinesales@proski.com.au.

About

About us

PROSKI yours one stop store for Snow and Watersports is Newcastle’s is biggest snow and watersports specialty store. Although we now have a different name to what we once had, we retain our trademark expertise and extensive product range that we have had a reputation for since 1984. Located at 19 National Park Street, Newcastle West, we are now a 100% independent store, after many years of operating as an Inski franchise and originally Alpine Ski & Sport.

The members of our team are snow and watersports enthusiasts, researching and sourcing products from all over the globe to ensure our stores offer you the latest and greatest equipment, along with knowledgeable first-hand experience and professional advice. We stock an extensive range of snow and watersports clothing, catering for skiers and boarders of all ages, levels and styles. Proski also boasts an impressive rental fleet stocking everything from standard ski and snowboard packages to high performance and freestyle skis and boards.

See more about our services and policies in the links below.

Bootfiting and professional advice

Book your Bootfitting with Alan McVie now. Skiing and Snowboarding can be the best fun, sliding around the mountain, challenging yourself but it can also be a painful experience if your feet are hurting from badly fitting boots.

Hire equipment

Sick of waiting in line at mountain hire shops, just want to be on the slopes already? Hire before you go. Save time and stress by organising your hire before your trip.

Ski and Snowboard tuning, waxing and mounting

Proski provides a range of services for snow sports equipment including Ski and Snowboard tuning, waxing, binding mounting and repairs. Our team is professional and reliable

Proski - You one stop store for Snow and Watersports in Newcastle, NSW
PROSKI SNOW SPORTS